refund policy: events, courses & conferences
Please help us keep costs low by canceling your reservation with us as soon as you know you will not be in attendance. Similar to camps, our commitment to
securing sites, food, supplies, and speakers are handled well before the start of the event/conference. We are always willing to help you adjust your group size and reservation
to help us have a more accurate attendance numbers and to help you not have to pay additional fees. Please call or email us at anytime.
Refund and cancellation requests must be made in writing to registration@acail.org 60 days prior to the event to receive a full refund minus a 25%
non refundable fee of original fees paid/due. Refund requested in writing 59 days or less before an event/course will not be eligible for a refund, however may be
eligible for a credit to their account within ACA Illinois.
Credits will not be granted for cancellations or no shows with less than 7 days notice.
securing sites, food, supplies, and speakers are handled well before the start of the event/conference. We are always willing to help you adjust your group size and reservation
to help us have a more accurate attendance numbers and to help you not have to pay additional fees. Please call or email us at anytime.
Refund and cancellation requests must be made in writing to registration@acail.org 60 days prior to the event to receive a full refund minus a 25%
non refundable fee of original fees paid/due. Refund requested in writing 59 days or less before an event/course will not be eligible for a refund, however may be
eligible for a credit to their account within ACA Illinois.
Credits will not be granted for cancellations or no shows with less than 7 days notice.
no show policy
Participants are responsible to pay any outstanding fees regardless of attendance to any ACA Illinois event or course unless they have cancelled the reservation by the required deadlines listed above. Refunds will not be granted for No Shows.
Questions about refunds can be directed to the registration department at registration@acail.org or 312-332-0833 x2